The Royal Memorial

CLAIMS

Claims Process

Simple, fast and compassionate — exactly when you need it.

Home/Claims Process

HOW TO CLAIM

Six Simple Steps

  1. STEP 1

    Notify Us

    Call our 24/7 line. We immediately open a claim file.

  2. STEP 2

    Submit Documents

    ID, death certificate (or BI-1663) and policy number.

  3. STEP 3

    Verification

    Our team verifies within hours, not days.

  4. STEP 4

    Immediate Relief

    Cash relief paid within 24 hours.

  5. STEP 5

    Funeral Arrangements

    We handle hearse, casket, programme, catering.

  6. STEP 6

    Final Payment

    Remaining benefit paid to nominated beneficiary.